Solved: dialling directly from my contacts list

cosmos1 · ‎04-03-2018

Hi ,I have tried calling several contacts by pressing the telephone symbol in the contacts list but it wont dial. I have just transferred from another provider but have ported in my old number?

MI5 · ‎04-03-2018

Probably not important as I've just tried on my Chinese phone and it works from either location.
Try rebooting the phone and see if it helps?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-03-2018

Can you call by manually dialing the number?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

cosmos1 · ‎04-03-2018

yes

MI5 · ‎04-03-2018

What phone have you got?
Could you dial that way before joining O2?
Have you tried restarting your phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

cosmos1 · ‎04-03-2018

Hi I have a Cubot Magic and yes, I always used to it with the previous provider

MI5 · ‎04-03-2018

Contacts stored on sim or phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

cosmos1 · ‎04-03-2018

mmmm,not a techie and have not got a clue?

MI5 · ‎04-03-2018

Probably not important as I've just tried on my Chinese phone and it works from either location.
Try rebooting the phone and see if it helps?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

cosmos1 · ‎04-03-2018

thank you very much ....willdo

cosmos1 · ‎04-03-2018

success...thank you so much as ever

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