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dialling directly from my contacts list

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cosmos1
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on ‎04-03-2018 17:22

on ‎04-03-2018 17:22

Hi ,I have tried calling several contacts by pressing the telephone symbol in the contacts list but it wont dial. I have just transferred from another provider but have ported in my old number?

 

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MI5
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on ‎04-03-2018 17:56

on ‎04-03-2018 17:56

Probably not important as I've just tried on my Chinese phone and it works from either location.
Try rebooting the phone and see if it helps?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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on ‎04-03-2018 17:23

on ‎04-03-2018 17:23

Can you call by manually dialing the number?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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cosmos1
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on ‎04-03-2018 17:25

on ‎04-03-2018 17:25

yes
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MI5
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on ‎04-03-2018 17:30

on ‎04-03-2018 17:30

What phone have you got?
Could you dial that way before joining O2?
Have you tried restarting your phone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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cosmos1
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‎04-03-2018 17:36 - edited ‎04-03-2018 17:37

‎04-03-2018 17:36 - edited ‎04-03-2018 17:37

Hi I have a Cubot Magic and yes, I always used to it with the previous provider

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MI5
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on ‎04-03-2018 17:38

on ‎04-03-2018 17:38

Contacts stored on sim or phone?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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cosmos1
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on ‎04-03-2018 17:46

on ‎04-03-2018 17:46

mmmm,not a techie and have not got a clue?
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MI5
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on ‎04-03-2018 17:56

on ‎04-03-2018 17:56

Probably not important as I've just tried on my Chinese phone and it works from either location.
Try rebooting the phone and see if it helps?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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cosmos1
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on ‎04-03-2018 18:00

on ‎04-03-2018 18:00

thank you very much ....willdo
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cosmos1
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on ‎04-03-2018 18:03

on ‎04-03-2018 18:03

success...thank you so much as ever

Am I permitted a very quick question on a different topic?
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