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deactivating

mmai68
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How do I deactivate my pay as you go SIM? I do not wish to use it anymore as I have a new one.

Thank you!

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MI5
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@mmai68 

Just stop using it and it will deactivate after 6 months.

If you have an auto top up set, you need to cancel it https://autotopup.o2.co.uk/o2uk/FAQ.aspx#:~:text=auto%20top%2Dup%3F-,Yes.,auto%20top%2Dup%20and%20de....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151360 Posts
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  • 28830 Solutions
Registered:

@mmai68 

Just stop using it and it will deactivate after 6 months.

If you have an auto top up set, you need to cancel it https://autotopup.o2.co.uk/o2uk/FAQ.aspx#:~:text=auto%20top%2Dup%3F-,Yes.,auto%20top%2Dup%20and%20de....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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mmai68
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I thought so. Thank you very much!
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MI5
Level 94: Supreme
  • 151360 Posts
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  • 28830 Solutions
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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