Solved: deactivating

mmai68 · ‎19-11-2020

How do I deactivate my pay as you go SIM? I do not wish to use it anymore as I have a new one.

Thank you!

MI5 · ‎19-11-2020

Just stop using it and it will deactivate after 6 months.

If you have an auto top up set, you need to cancel it https://autotopup.o2.co.uk/o2uk/FAQ.aspx#:~:text=auto%20top%2Dup%3F-,Yes.,auto%20top%2Dup%20and%20de....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎19-11-2020

@mmai68

Just stop using it and it will deactivate after 6 months.

If you have an auto top up set, you need to cancel it https://autotopup.o2.co.uk/o2uk/FAQ.aspx#:~:text=auto%20top%2Dup%3F-,Yes.,auto%20top%2Dup%20and%20de....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

mmai68 · ‎19-11-2020

I thought so. Thank you very much!

MI5 · ‎19-11-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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