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Terry2630
Level 1: Joiner
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I have just bought a bolt on for data on my phone and can only get 3g rather than 4g.  How can I change this?

 

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koala321
Level 4: Observant
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Hi if you have an Android phone, like me, go to Settings, Network and Internet, tap on Mobile Network and select 4G as network type.

 

Don't forget you need to be in a 4G area to get 4G, so if you can't get 4G and you have selected 4G on your phone, then you you will just get 3G instead.

 

😀

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pgn
Level 58: Overseer
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Also have you checked your SIM is 4G capable, @Terry2630?

Older SIMs needed to be changed for 4G operation (likewise for 5G now too, the SIM needs to be the correct type)

https://www.o2.co.uk/4g

Guide: What is 2G, 3G, and 4G? 

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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