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data usage

rawstuff
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on ‎13-03-2021 09:57

on ‎13-03-2021 09:57

My £3 per month pays for 100MB of data. I have Data Saver turned on, so at home data is via WiFi. My phone says I've used 17MB of data in the last month. I very rarely send texts or calls, so why has my auto topup lost £30 in about six weeks?

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MI5
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on ‎13-03-2021 10:04

on ‎13-03-2021 10:04

@rawstuff 

We'd have no way of knowing, sorry.

Call 4445 and ask customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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