claiming my free£5

[lisalouise]

does anybody know how long the free £5 credit takes to go on for first time registering your sim?

[Cleoriff]

@lisalouise

Although this should be automatic, I understand you have to contact customer services to apply it manually

https://www.o2.co.uk/contactus

[lisalouise]

Thank you do you know when anyone available to live chat or guru's are back online is it not 24 hour

[Cleoriff]

Hi @lisalouise

No it's not 24hr. They open at 8am and that's usually the best time to call 

[b4u2]

probably best to call or chat with someone from customer services

[Cleoriff]

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@b4u2 wrote:
probably best to call or chat with someone from customer services

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Yes, as already discussed above!

[jonsie]

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@b4u2 wrote:
probably best to call or chat with someone from customer services

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There is no point repeating what has been advised aready!