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claiming my free£5

lisalouise
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does anybody know how long the free £5 credit takes to go on for first time registering your sim?

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Cleoriff
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@lisalouise

Although this should be automatic, I understand you have to contact customer services to apply it manually

https://www.o2.co.uk/contactus

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lisalouise
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Thank you do you know when anyone available to live chat or guru's are back online is it not 24 hour
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Cleoriff
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Hi @lisalouise

No it's not 24hr. They open at 8am and that's usually the best time to call thumbsup

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b4u2
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probably best to call or chat with someone from customer services
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Cleoriff
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@b4u2 wrote:
probably best to call or chat with someone from customer services

Yes, as already discussed above!

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jonsie
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@b4u2 wrote:
probably best to call or chat with someone from customer services

There is no point repeating what has been advised aready!

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