Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay As You Go

Reply
Highlighted
Level 1: Joiner
Posts: 2
Registered: ‎10-12-2018

claiming my free£5

does anybody know how long the free £5 credit takes to go on for first time registering your sim?

Posts: 69,177
Topics: 668
Registered: ‎14-01-2013

Re: claiming my free£5

@lisalouise

Although this should be automatic, I understand you have to contact customer services to apply it manually

https://www.o2.co.uk/contactus

*The Game Is On*


Level 1: Joiner
Posts: 2
Registered: ‎10-12-2018

Re: claiming my free£5

Thank you do you know when anyone available to live chat or guru's are back online is it not 24 hour
Posts: 69,177
Topics: 668
Registered: ‎14-01-2013

Re: claiming my free£5

Hi @lisalouise

No it's not 24hr. They open at 8am and that's usually the best time to call thumbsup

*The Game Is On*


Level 4: Observant
Posts: 161
Registered: ‎04-08-2016

Re: claiming my free£5

probably best to call or chat with someone from customer services
Posts: 69,177
Topics: 668
Registered: ‎14-01-2013

Re: claiming my free£5


@b4u2 wrote:
probably best to call or chat with someone from customer services

Yes, as already discussed above!

*The Game Is On*


Posts: 67,920
Topics: 544
Solutions: 3,363
Registered: ‎04-01-2009

Re: claiming my free£5


@b4u2 wrote:
probably best to call or chat with someone from customer services

There is no point repeating what has been advised aready!