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check operator services

J-R
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I have a pay as you go SIM in Italy. Worked once and now just says Check Customer Services every time I try to send a message or make a call. Have plenty of credit and customer services are impossible to contact! Any advice?? 

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jonsie
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jonsie
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MI5
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@J-R 

Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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J-R
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Thx! Changing network manually did the trick!

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Jules4
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I’ve changed over iPhones and now I can’t revive calls or text
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jonsie
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jonsie
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@Jules4 wrote:
I’ve changed over iPhones and now I can’t revive calls or text

Can you use your old sim card @Jules4 ?

If not you need to do a sim swap if you need 5G

Guide: Sim Swap: a mini guide 2017 update 

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