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cant receive one time passcode but I want to access the pac code

C260w421
Level 1: Joiner
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I just lost my sim, and I am currently not in the uk what can I do? I wanna have the pac code to keep my old number in any way

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Guide: Lost or Stolen O2 Device? - How to Report it 

O2 will replace your sim but will only post it to your registered UK address

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MI5
Level 94: Supreme
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@C260w421 

Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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