cancelled my o2 sim on wednesday but now need to have live chat with someone

[GaryGlisten]

cancelled my o2 sim on wednesday but now need to have live chat with someone. I need to get another PAC code for my previous number so I can transfer it to my new giffgaff sim. I messed up with giffgaff because I misinterpreted the instructions on their site which said that I needed a PAC and a STAC. I entered the PAC to be transferred to the new sim and then I entered the STAC which I assumed would cancel the old sim, not realizing that it was cancelling the new number transfer. Now I'm in a right old mess and I need a new PAC so I can try again but I have cancelled my o2 contract and the sim is in the bin.I need a new PAC for my 02 sim so I can try again. Please help. 

[MI5]

@GaryGlisten 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

Live chat here when available http://www.o2.co.uk/contactus

BUT, your PAC is valid for 30 days and you won't get a new one until 30 days have passed.

You'd be better off chatting with a giffgaff account advisor to sort it out using the original O2 PAC

[GaryGlisten]

Giffgaff can't help me until I get a new PAC. my old PAC has been cancelled

because I mistakenly entered a STAC on the Giffgaff number transfer page. 

I can't sign into my 02 account because my 02 sim is dead now so they cand send me an authorization code and the o2 sim is in the bin. 

I need a new PAC, otherwise I'm completely stuck.

[MI5]

@GaryGlisten 

#As I said, you won't get a new PAC for 30 days from the last one and you'll need to call O2 for it Guide: Coronavirus Community Help and Support