cancel auto top up

[benny366]

Hi, is anyone can tell me how to cancel auto top up for my PAYG sims? thanks

[Cleoriff · Accepted solution]

Hi @benny366 

Can I stop my auto top-up?

Yes. To stop your auto top-up and delete your details go to www.o2.co.uk/myo2. Then go to auto top-up and you can then cancel your auto top-up and details.

https://autotopup.o2.co.uk/o2uk/FAQ.aspx 

If you have any problems then contact O2 on 4445 or any number in this guide

Guide: Coronavirus Community Help and Support 

[benny366]

thank you !!

[Cleoriff]

You're welcome @benny366  and welcome to the forum