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can I speak to an agent?

enabler
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hi, 

 

Can I speak to an agent? 

 

thanks

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MI5
Level 94: Supreme
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@enabler 

call 4445 or 0344 8090222

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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TallTrees
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Hi @enabler 

Welcome to the O2 community 

You can speak to o2 customer services Here 

Guide: How to find help & contact O2 



HAPPINESS IS BEE SHAPED

Message 2 of 15
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enabler
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Hi, 

Thanks for the reply. I need to speak to an agent or live chat. Is there such thing with o2? 

Message 3 of 15
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TallTrees
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@enabler 

Sometimes you will get chat pop up in the shop pages Shop

Otherwise, there is social media now



HAPPINESS IS BEE SHAPED

Message 4 of 15
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enabler
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Looks like o2 has no such service as customer service. even the community struggles to answer on my simple question.

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madasaf1sh
Level 77: Grand Master
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@enabler 

 

Use the Myo2 app and you can get to an agent, using the support tab at the bottom of the screen.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 6 of 15
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enabler
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There is no such option to call customer service or to chat with them. This is a joke really. Is o2 struggling to employ people who would provide customer service???? 

Message 7 of 15
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pgn
Level 75: Digital Don
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Social Media, anathema to some, is in the link below for X, Facebook, Instagram, @enabler - that help?

Message 8 of 15
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madasaf1sh
Level 77: Grand Master
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Yes there is or pick up the phone and call them, you have been given enough links to do so..

 

 

Do you really need someone to LMGTFY

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 9 of 15
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enabler
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Looks like you struggle to read posts. I asked question. I asked phone number for customer service but none of you were able to provide one. So why to waste my time if you have no answer on my simple question? 

Message 10 of 15
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