Solved: bundles

Anonymous · ‎28-11-2017

HI. Just visiting the uk for a short while and then to Europe. My wife and I each bought a 15£ bundle and we understand that there is roaming while in Europe but it appears that we can't ring Europe or get calls from there while in the Uk. Is this correct. ?

MI5 · ‎28-11-2017

That is correct as you are not roaming whilst in the UK.
https://www.o2.co.uk/help/pay-monthly/roaming-in-europe

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-11-2017

That is correct as you are not roaming whilst in the UK.
https://www.o2.co.uk/help/pay-monthly/roaming-in-europe

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎28-11-2017

Welcome to our forum @Anonymous! Let us know if we can help with anything else?

Have a lovely trip!

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