Solved: Re: bundle

BarrieCoombe · ‎02-10-2018

Please can someone tell me how to suspend my £10 monthly bundle whilst I am travelling overseas .

MI5 · ‎02-10-2018

If you have auto top up enabled you need to cancel it.. the bundle won't renew if you don't have credit.
If you have any problems, call customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎02-10-2018

If you have auto top up enabled you need to cancel it.. the bundle won't renew if you don't have credit.
If you have any problems, call customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Bambino · ‎02-10-2018

@BarrieCoombe Also a reminder that, depending on how long you're planning to travel, you must make a chargeable call or send a text once every six months to keep the number active, and top up once every 999 days. Enjoy your travels.:smileyhappy:

I DO NOT WORK FOR O2

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