cancel
Showing results for 
Search instead for 
Did you mean: 

billing

A8-
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

On Monday i spoke to a nice lady called Nicki after towing and frowing

as I wanted my phone to be reconnected which she said she would do had to wait 24 hours then 

make a call which I did to my home phone but no answer then all ok but on the Wednesday I noticed that I had been charge £2 

for data which i do not have or use i only use the phone to make a call or receive one 

I have been with  O2 for a number years now and always had pay as you go so why oh why do you decide

to charge me ????????????? not a happy persons at all 

Message 1 of 2
275 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143447 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@A8- 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
267 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143447 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@A8- 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
268 Views