Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51444 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26006 Views
  • 19 replies
  • 2 kudos

Having unlimited PAYG minutes, but says top-up for a UK call

I have the below plan activated:—-Your Tariff£10 data Big Bundle8GB of data, unlimited minutes and unlimited texts for £10 a month. Includes data rollover of up to 8GB a month.—-When calling to a UK mobile, it says I need to top-up. So, were are the ...

I-Man by Level 1: Joiner
  • 411 Views
  • 2 replies
  • 0 kudos

sim only plan to pay as u go

i am on a monthly sim only plan as i am not a heavy user i would like to go on to 02 pay as u go with my same number how do i do that? any help will be muchappreciated... thankyou!

cloudy800 by Level 1: Joiner
  • 577 Views
  • 6 replies
  • 0 kudos

payments

helloI put £10 on my top up service last night and only £5 was in my balance but £10 did get taken out of my account, but some reason I can’t access the other £5

AC5 by Level 1: Joiner
  • 241 Views
  • 1 replies
  • 0 kudos

Resolved! Switching from bundle to rolling data loss?

Hi thereWant to know when I switch from big bundle to rolling plan will I keep my current data allowance? as there no info regarding this only that if I change from one tarrif to another say from 10 to 15 within the bundle/ rolling plan, then my data...

Voicemail.

Dose voicemail come out of my calling mins on my pay as you go plan of will I need credit on my account to use voicemail?

Luke35 by Level 1: Joiner
  • 1018 Views
  • 8 replies
  • 0 kudos

Can't return call to international number

I'm unable to call my friend on their Australian mobile. They can call me but when I press call back from my recent call list it doesn't connect.I can call other Australian numbers. They have checked that I'm not blocked etc on their end.I am on a £1...

Kk2906 by Level 1: Joiner
  • 935 Views
  • 8 replies
  • 0 kudos

pay as you go & tariff

so i was always on pay as you go which tops up every 27th of the month, and then switched to a tariff but im still getting money taken out of my account for my pay as you go

Rolling plan and zero customer support

Hello. I had a rolling plan going for a while but then suddenly stopped so I tried to re do it . o2 took £10 from my bank but failed to give me a rolling plan so I called them , they then took another £10 from my phone balance , told me it was done b...

sattler by Level 1: Joiner
  • 397 Views
  • 2 replies
  • 0 kudos

Top up

When I go to top up it says transaction failed but I’ve tried multiple banks with money in and still doesn’t work

Jack38 by Level 1: Joiner
  • 268 Views
  • 1 replies
  • 0 kudos