Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi,I’ve recently moved abroad and have misplaced my PAYG SIM. Haven’t used the phone since being in the U.K. in December and cs won’t send me a new one until I provide them with the balance or the ssn which I do not have. Can anybody help? Thanks
I'm on Bundles. How can I get a VAT invoice for my yearly spend?
How long does it take for my tariff to be provisioned post top up. I did it 30 min ago and it is still not active.
Im thinking of changing from the £15 big bundle tariff i am on to a different tarrif that allows the data that i dont use rollover but what ive read isnt so clear as to what amount rollaover and for how long , any help qould be much apreciated
I have a TTfone (Pluto) and I am completely new to owning and operating a mobile.On 25th ApriI made a £10 top up, bringing my balance to about £12. On that day I made two UK telephone calls lasting just over 8 minutes, and was surprised to find that ...
Can anyone tell me if there is a sim only deal that has just minutes and txts without data? I have a simple phone that i cannot connect to the internet so data is useless to me?
I ordered a pay as you go phone and it says it will arrive today between 8am and 10pm. But I have still received no further information and its saying my parcel number is no valid. Can anyone help me?
Hi all, A couple nights ago I attempted to purchase a PAYG phone from the O2 website. At the final screen (where you enter your card details) I submitted my details but was then taken to a screen saying 'something had gone wrong'. I assumed I had not...
I ordered a brand new Moto G5 on PAYG from the O2 online shop. It arrived damaged (dent in the back and gap in the side as it does not close properly - see photos). I took the phone into an O2 shop who refused to deal with me and just phoned O2 and p...
hello i m from morocco and i want to activite my card but there is no network i have tested other phones but still no network in my card i need your help
