Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi - I've just upgraded from an iPhone 6 to an 11 and moved from Voda to O2. I completed a 'keep my number request last week and received a text saying it move yesterday. The number has gone from my old iPhone and if I ring it I get O2 voicemail so I...
I've bought a PAYG phone for emergencies. According to the O2 website, i can have unlimited minutes and unlimited texts (and no data - which is not necessary for me) for £5 per month. This is exactly why I bought a service from O2 How do I set up aut...
How on earth do I top up my elderly father's mobile phone. The online portal won't take any of our cards and I can't talk to anyone over the phone cos I can't be near him to the get the code they keep sending. He's 82.
Hi. I recently lost 59p off my balance. I don't think I have called or texted any non-bundle numbers. This is not very much money but I would like to know where it went. How can I view recent calls or texts made on my PAYG phone ? All I can find is h...
Hi there, I've just returned from Canada after being there for 6 months, and have misplaced my SIM. I cannot seem to order one online, as logging into my o2 online is requesting a code from my english SIM that I cannot produce. I am however logged in...
hi ya, i am wondering how can i keep my number without top up since i went back to Hong Kong recently and i wont be able to come back to the uk for at least 3 months.
Hi all I have a Gran who is self isolated in sheltered housing she has zero clue with technology but I have an old 4g iPad and have found an unused but in date PAYG sim. I think it should be pretty simple for her to answer a Skype call so she can tal...
Hi I've accidentally locked my aim card how do I acces my PAC CODE on line please?
Hello all, I'm a new pay as you go o2 customer and seeking to take advantage of the current 3 week government imposed ''quarantine'', I opted to order and subsequently activate the sim card by topping up 20 pounds to take advantage of the limited off...
Dropped my phone and now I can't get my data connection to work and I am having some issues with making and receiving calls. I am able to send texts ok. Any ideas? Thanks
