Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Yesterday I had all my text message history and during the day I sent and received a couple - all was well and behaving normally.Last night, like every night, I powered down my iPhone 6 - switched it off. This morning I switched it on and there was a...
I have 2 contract phones from o2 and a pay as you go tablet, my problem is I constantly get messages on pay as you go to change it. I dont not want contract on my tablet I use wifi most of time, and maybe send a message once a month. Message asks me ...
I have activated my daughters new SIM card and on the envelope the new SIM card came in said to text a number with a code by 13.04.20 to get a free £10 for your next top up. I texted the code to the number and it says “this code isn’t for you” but I’...
Hi, I have a PAYG big bundle package and the data has run out. Therefore I want to cancel it and renew it early. Usually I would do this few online chat but the portal is down additionally customer support via 4445 is never going through.How do I can...
I currently have £16 credit on my prepaid PAYG account. To take up the offer described above I have to add £10 to my account balance by tomorrow. I would then have £26 credit in money, plus the free minutes which are valid for 60 days only. If I take...
Can someone help me understand why when I pay for a top up, I still see a 0.00 balance on my O2 account?Only asking here as O2 have stopped taking any calls other than you have lost your phone or are in danger, but are very willing to take payment.
Hello, how is everybody?I tried to contact an O2 agent urgently today because I have a very serious problem related to my O2 Pay as you go account, but I cannot find a way to contact O2 agents that will work or go through successfully. I tried to fin...
During this global pandemic,I am being quarantined and i cannot go out to buy o2 top up vouchers and i dont have a credit card, debit card or paypal that is qualifyed to pay for o2 bill. My data is running really low and i do not have any WIFI or any...
Hello does anybody have the email for o2 customer services?
I have two payg numbers with O2 and an online account with them. I recently bought a alcatel phone (from the O2 shop) and asked them to replace the nokia in the online account with the new alcatel. Instead my Samsung GT - 19300 was taken off the onli...
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