Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I've accidentally topped up twice, how do I go about getting a refund? The live chat isn't available at the moment
HiI'm having an issue with disapearing credit and hoping someone can help me.I manage this account for my father he is in a nursing home and suffers from dementia. Prior to the last month or so I would £10 credit on his phone and this would last him ...
How much data I can use abroad (italy)?
Changed tariff from £10 data Big Bundle to £15 data Big Bundle and after confirmation email topped up £15 and charged just £10.. Received a message: “O2: Sorry, you need a balance of at least £15 to get your £15 data Big Bundle. Top up now. Call 4444...
hi I changed my tariff to £15 bundle but u have taken my money and given me my £5 bundle which I cancelled I topped up after I changed my tariff and really need the £15 bundle how can I sort this out
I have recently been unable to contact 1 person via text message. They do not have me blocked as I can phone them but messages will not send to them. It keeps coming up error 42
How to get PUK code to unlock my phone samsung gslsxy s8? I have pin code but I need puk code to use different network.
I got the following from this number saying it was O2: +44 7415 320817[O2]A block was initiated on your account & services due to unusual activity. Visit [mod edit: removed to ensure safety] to lift the restrictions.I don’t know why I panicked and cl...
HiToiling to get any way of speaking to someone at O2 so trying here. Got a phone, bought a New sim, wanted pay as you go but got something else! Put a £10 voucher on it and got 6Gb unlimited!???How do I get it switch to pay as you go and get my £10 ...
Where can I find an itemised list of my phone bill?
