Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Two sim accounts

I have an app which covers a sim for my mother andI pay as you go for that. I have purchased another sim on pay as you go and want both accounts on the same app but it will not allow me to register with the same email. How do I set up a single app on...

Resolved! How long will I keep my number for with o2 without topping up

Hi everyone, I have a pay as you go with o2. I haven’t put credit on it since November. Does anyone know how long I can keep this number for without putting credit on it?? Thanks for your help

Resolved! Switched from Three to 02

This is giving me a headache, there's almost too much info on the website! I switched from Three to 02 yesterday. Big Bundle PAYG £10. Put the SIM in, registered with 02 on-line & put £10 on, sorted out 'free' £10 offer as well, & also set up regular...

Resolved! Changing to Pay as you go

How do I change to my phone to pay as you go? My contract is paid up and I don’t want to pay £37 a month for 20GB I do t always use. Thanks

puk code to unlock

hi i need puk code for unlock my mobile please help to unlock my phone please. regards Azad

119

Tried to ring 119 today but phone said your balance is low silence then end call. I thought 119 was a free call.

Resolved! How do I cancel my SIM card with o2 on there app

Please help me cancel my SIM card contract with o2 as I no longer need it

Payment - big bundles - sim card - Pay as U Go

I'm 79, not good with tech stuff. I did Pay as You go for ages then messages came up saying I had Big Bundles - which I just accepted. I have, apparently, run out of Big Bundles. I have £12 or so balance from paying an amount online. I ordered a Sim ...

PAYG PAC code

I’ve never been given such a run around as I have been today by O2 and all for a PAC code. O2 online chat and telephone customer service have been absolutely appalling. I've been given so much conflicting information that I could write a book. Can so...

Resolved! my mums pay as you go phone

My mum has a Doro Pay as you go mobile, which she uses a top up card when required. She is saying she is getting a message every month that she has to put money on it each month called bolt ons and they take off £5per month so must keep it topped up....

O2

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