Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

balance

why when I send the text msage balance go down more than one pound?it is hppen in UK numbers

GPS watches

I've brought my kids GPS watches so I can track them whilst they are out. I have two 02 sim cards but I am unable to activate the sims as they go into watches and not mobile phones. How can I activate the sim cards without a mobile phone?ThanksAndrei...

Resolved! 5X data not available

Hello, I bought a new pay as you go sim and topped up £10. But I have only 3gb data instead of 15gb that promoted on o2 website. Can anyone tell me what I need to do to profit 5x data campaign?Thanks.

Resolved! MOBILE PHONE

I HAVE ACQUIRED A PHONE. I DO NOT KNOW THE NUMBER. CAN YOU HELP ME.

Unlock Samsung S9

Hello everyone, Some time ago I won a Samsung S9 on an o2 priority competition and have been using it happily ever since. A few weeks ago, I started using the phone as Pay as You Go with a new o2 number and decided to request the network unlock code ...

Resolved! Replacing an old phone and reusing the existing SIM

Hello I have an old (1993?) nokia mobile on a PAYGO package. If I buy a replacement phone, can I reuse the existing SIM in it and stay on the same package? Cheers Dave

Resolved! Sim hasn’t arrived

I ordered a pay as you go SIM card 11 days ago and it still hasn’t arrived! Any idea as to what’s going on?

Resolved! 5g connection on oneplus8t

could you please explain why o2 do not support 5g on the oneplus8t

Resolved! Notification issues

How can I stop seeing the notifications if my balance being 0£ after every text I send out even though my notifications are turned off.

Resolved! 5X DATA OFFER ENDED?

Okay just changed to the 10 Pounds Big Bundle, the offer is for new and existing cutomers, existing customers must text 5XDATA to 2424 to activate the offer by 1st July. I have done this and get the reply from O2: Sorry entries for that offer are now...

O2

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