Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 64301 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 33939 Views
  • 19 replies
  • 2 kudos

Resolved! Activate Call Waiting

My O2 Pay as You Go plan sim is not allowing activate call waiting. Can anybody help me to sort this issue.?

SPeter by Level 1: Joiner
  • 1858 Views
  • 2 replies
  • 0 kudos

Resolved! I have changed my sim from Monthly to pay as you go.

I am looking to change my Sim from Monthly to pay as you go. I was wondering am I still able to connect my Samsung Galaxy watch to my number even if its pay as you go. Also am I able to keep my number if i change to pay as you go. Thank you

Emily8 by Level 1: Joiner
  • 543 Views
  • 1 replies
  • 0 kudos

Resolved! Calls unconnected

I'm in Spain I have £5 credit on pay as you go . I can't make any calls out or receive calls .

Peggy2 by Level 1: Joiner
  • 672 Views
  • 2 replies
  • 0 kudos

Data in Italy

Hi I'm going to Italy for 2 weeks with my pay as you go phone. I need data, just data, so I can video call home, realistically 20gb or more. What bolt on can I get for this?

LARA4 by Level 1: Joiner
  • 520 Views
  • 1 replies
  • 0 kudos

Resolved! Classic pay as you go

 Hi, is classic pay as you go still available?

MFC1 by Level 1: Joiner
  • 1345 Views
  • 3 replies
  • 0 kudos

Change of phone

Just changed my phone everything gone ok except on my O2 app it still has my old phones name and IMEI number, how do I go about changing these details.

Resolved! Wrong bolt on I haven’t ordered

Hi, I JUST TOPPED UP 30£ In my account and it automatically bought an bolt on of 10£ without asking me anything! I want a 30£ bolt on PLEASE

Mihai1 by Level 1: Joiner
  • 486 Views
  • 1 replies
  • 0 kudos

Resolved! Phone

My phone is cut off I can’t ring out or receive calls. I’ve just bought a voucher and I can’t apply it.