Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! sim card

will a normal pay and go sim work properly in a 5g phone

Resolved! network lock

hi guys, so i have a motorola razr v3 that i bought from CEX a few years ago. It works with my o2 pay as you go sim and a pay as you go giffgaff sim and it used to work with my ee sim but when i try with my current three sim only sim it says check si...

Resolved! o2 taking £2 a day out of my balance

i have used all my data out of my package, it renews in two weeks, i have put enough money in my balance to cover the renewal but o2 are taking £2 a day out of my balance, why?my balance is to cover the renewal, if they take £2 a day out of it there ...

LG G7 unlocking problem

I can see that others have had problems unlocking an LG G7 to use with a different network as the instructions and code provided don't work. You get the message 'your phone is not personalised when you try go to Service Provider Lock and there is no ...

Resolved! FREE10 NOT WORKING - AND 3XDATA

Hi,Just bought and topped up for a PAYG 10 quid bundle.I've read previous problems buy don't understand...FREE10 says I'm not applicable.And 18gb has not been applied, only 6.Please help ASAP.Thanks

Internet settings for ancient Sony Ericsson J105

Hi Folks. Could someone help me please.I have recently resurrected my old Sony Ericsson. It does everything I need but something appears to have killed my internet access. Does anyone know the settings ?The ones I have got in and am sure are right ar...

Resolved! 5 pound reward

I signed up to my o2, o2 stated that i would get 5pounds added to my credit within 5 working days, i have waited 8 days now and still not received it, my wife got hers within 3 days, I know a fiver is not a lot of money, it is just the principle

Resolved! 3XDATA

I have tried to text 3XDATA to 2424,but it keeps coming up with +442424 on my mobile & it won't send.So why did 02 send me the promotion that doesn't even work.Absolute joke this is

Getting my number

Been trying to get my number off my 02 sim for the last hour... Seems excessive spoke to live chat twice, been told to send a text to 2020 it doesn't send now been told to post here

Resolved! 18gb daya

Hi I’m suppose to have 18gb data for topping up so I get extra 12gb from a promotion text but I haven’t received

O2

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