Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
My wife has recently died and I would like to transfer her credit to my PAYG number. We are both 'Classic' subscribers and MyO2 or the O2 shop in town haven't been able to help.
HiI keep coming up against hurdles to do something i thought would be easy. My son has a watch that doubles as a phone. It only allows him to call approved numbers and only accepts calls from approved numbers. clearly a good safety feature. I have pu...
Hi I am going to change my SIM card to another network but I want to keep this number can you help me to do this?
has anybody ever been shocked to find there balance is zero, when they know this cannot be so??
Can anyone yell me how to change from a pay monthly account back to pay as you go. Cant find information. Thanks
I have just bought an iPhone 12 mini on a phone only deal as I want to continue to use my Classic Pay & Go SIM and keep my number. Do I just put the old SIM in the new phone and get going? Thank you.
My tariff cannot be changed
Hi there,Currently porting my number over from giffgaff and my old sim has no service and o2 now has service and think has my number now judging from text messages I’m getting. On the o2 app it still has the original number - if I were to top up woul...
Hello everyone!Please, does anyone know the answers to the two questions below?1- How often do I have to top up my O2 Pay-As-You-Go in order to keep my number?2- Is there a minimum amount I have to top up my O2 Pay-As-You-Go in order to keep my numbe...
I have four devices linked to my O2 account. If I try to set up auto top up the page always defaults to the same phone number, not the one I want to set up auto top up for, and as far as I can see there is no way of changing this. There seems to be n...
