Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I have just paid my first top up £10 and received an email confirmation however in the app I gave no credit what / who did I speak to or do
Hi when my last big 5 bundle was activated I was told by message that I was being given free 5gb data extra. I haven’t used any data as I’ve been indoors on WiFi whole time and time hasn’t elapsed but I got message other day saying I’d used up all my...
I have recently changed my device from an iPhone 4s to an iPhone SEI have tried to update these details but cannot see how to change the details on my account, I have deleted the device, re-entered the number but there is never a page that allows you...
Yesterday I topped up my account with £10 and I received an email confirming it had been done. Today I checked online on MyO2 and it's still showing the old pre-top up balance. Can anybody help?
My Phone has gone to Emergency Use only and when I try ring up O2 it says Call Failed. I assume they have switched it 'off' as I have not used it for quite while. How do I get it reinstated and my Credit recredited?
I’m new to O2 and the initial bundle I bought with 15g of data is not enough for me. I’m going to get a larger £30 bundle which will give me 100g but my renewal date isn’t until 12/5. The bolt on’s are expensive so my (long winded) lol question is ca...
I just made a topup and i didnt get my bundle ! And money has been charged
How do I unlock my phone, Ive accidentally locked it and it just says Emergency and unlock for all features and shows a lock
I ordered a free pay as you go SIM on the 11th of this month, I received a confirmation email saying that I'd be getting it in the next three days but it's been over a week and it hasn't arrived yet.I think I put the wrong number when I ordered it so...
Hi, I have a problem with payment, I try to top up the balance of the card, but there is always a refund, I do not know what to do.
