Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hello, I ordered a new Nano-Sim on the 23rd Nov. to fit into a new phone that only takes nano sims, and I ordered it over the phone via the customer service line and also ordered that it be the same number as my old, micro-sim. I was also informed th...
Hi looking for some info on pay as you go top ups. My uncle who still insists on getting a top up from his local shop... he is currently in hospital and i have had to top up his phone £30 in the last 2.5 weeks, he is only using the phone to send mess...
I can’t see a bill breakdown for calls made - mostly interested in the cost of the calls I have made while abroad. Don’t we have access to a breakdown?
My phone has been lost, i want to transfer my original number to my new phone. My original number is linked to an old email that has been deactivated, is there any way i can keep my old number?
I have 2 02 phone numbers on different phones only one can top up as the same top-up number comes up on both phones and not the other phone number
My partner has credit on his balance and I was wondering if he could use it to top up my phone?
Phone number 0870 2410202 set up an 02 pay and go account and took £30 from our bank account. We've had the bank account frozen. This is a confirmed fraud. My partner's card was cloned and used to do this. Searching this number reveals it's been defr...
Hello, I’d like to opt out, but when I call 2220, it tells me that this number is no longer available. How should I proceed then? Thank you.
Hi,Could anyone please advise me how to set an auto top up for a Pay & Go Go Go pay as you go.The auto top up option seems to have been removed from the web site for some reason.Many thanks for your help.Alan
Recently moved from pay monthly to pay as you go. I topped up a week ago but still says 0 balance and cant send texts or use phone. Any advice welcome as there seems to be no other way for me to contact O2(presently out of the country)
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