Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hello there, I have a problem in that my child's SIM has suddenly stopped working. I tried the SIM in a different phone and it doesn't work. I tried a different SIM in my phone and it's fine, so I know it's not the fault that's faulty, but the SIM. I...
Hello, I received a text message with my phone number and then the network disappeared and apparently the sim broke
I was excited to see O2 had £10 a month, Pre-pay deal 10gb a month but New Customers only I am on old deal of 7gb a month and been long term customer and managed to never run out of my bundle in years! I did speak twice with O2 customer service and o...
As I said i have enough money in the o2 but it didnt renew my tariff
Hi there, I have joined O2 yesterday, And I have tried to transfer my old number from giffgaff to O2. I have submitted the online application form yesterday but I did not receive any confirmation sms or email. May I know the progress of this matter? ...
My BIL got a new phone PAYG,he is elderly and doesnt use bank cards etc ,thinks he will be scammed. E top up cards are they not available now where you pay at checkout and its scanned and money goes on to phone account, as he can be forgetful and get...
Hi everyone. Wonder can anyone help me out with this question. I just received my SIM card and topped it up with credit. If I port my own mobile number over to O2 will my credit still be in my account ? many thanks
How do I cancel next months big bundle which I no longer need?
I am not receiving veryfing code from line app, is somethong wrong with my phone no?
Hii am sick and tired from unwanted voice calls each day. Please kindly solve the problem and it must be stopped. I feel same call from 02!unfortunately I am deaf and CANNOT respond any voice call
