Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hello I am pay as you go user and use 02 data big bundle £10 for 7gb data. My renewal date is 18th(today) and this month I will need more data so I requested to upgrade to £20 for 30gb data. My balance was £0 and when I have topped up today a value o...
My tariff for Data is 1p per Mb, but I wonder why I was charged 20p instead of 2p for 1.6Mb ?
Can someone please help and give me advice on how to speak to an 02 advisor to get 2 or 3gb data added to my number , they call it a gesture of goodwill or something z they do this as one offs , I dont have money to top up and I really need data to g...
I’m sure I won’t be the last person to do this. I topped up my partners phone & inadvertently typed 1 of the digits wrong. As I’d never done this before, phoned O2 & they said there was nothing that could be done. Found it a little odd that they can ...
Why have I just paid £10 to top up and only have £5 balance?
I bought my iphone with O2.I am not using that phone anymore and I want to give it to my mum that lives in Mexico.the phone doesn’t have a valid sim card as I changed a phone provider and got a new phone. how can I unlock the phone? Thanks
I've recently moved to o2. I'm 34 and cant access what I want to access how can I turn off child whatever it's called please
Being a relative newcomer to the crazy world of mobile phones, and the even crazier world of O2 top-ups, is there anyone out there who can kindly explain how my top up a week ago of £10 resulted in an addition of only £5 to my balance? I'm sure there...
Hello. I would like to change my plan, but unfortunately I can't do it online.
I still have alot of internet data to use yet apps can't connect to the Internet?
