Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Code pac

Hi I need Please my code pac, I send message ,,PAC” on number 65075 but not working.

Lost balance

I should have GBP11 in my Pay As You Go account. However, when I logged onto O2 website to check just now the balance was GBP0. Please help. Thank you.

Resolved! PAC

I want PAC number but every time I request it it says there having a problem with my request I have been try for 3 days now

Resolved! New PAYG customer - no access to my O2 app

Hi all - I joined O2 PAYG on Tuesday. I can't access the my O2 app. The pop-up keeps saying wait 48hrs then phone customer services (I can't get through to them; been on the phone over an hour). The web browser says I have no 'products or services'. ...

Resolved! Rolling plan

Do you know if voicemail we'll come out of your rolling plan allowance I am thinking of going back on O2 pay as you go and is voicemail included in your plan

Resolved! Pay as you go not working

My wife's pay-as-you-go phone has stopped working and her number is not recognised by O2. She has used the phone within the last month and should have a balance. How does she get information about why this has happened? Brian Crosby

Resolved! Technical problems help

Firstly a call to the 4445 balance number says I have 20gb data and 50 minutes talk time. I am currently in Malaysia and cannot get mobile data or make calls. Data worked well yesterday in France but was only able to make a 5 minute call to a hotel f...

Resolved! Lost sim card and need e-sim

Hello, I am out of town and have lost my sim card. I would like to request e-sim. Can anyone guide ?

Resolved! text message

i just recieved text message from O2 couple of days ago saying if i make one more top-up before 13 october i will get an extra £3 , i just topped-up my phone but did not get the £3?! could anyone advise me please?

Resolved! O2 Classic Pay As You Go cards. Can they still be registered?

O2 Classic Pay As You Go cards are still being advertised?I understand they have to be within the activation date.If they are, can they still be registered?

O2

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