Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Missing credit paid

An amount of credit that was on the phone has disappeared !Don't seem able to talk to anybody at 02 about this.Been to 02 shop as well - staff say they dont have access to payg computer detailAny advice please ?Mark B

Resolved! Sim card

The pay as you go sim I ordered two weeks ago has still not arrived and I think my sim got cloned by a hacker

Resolved! How to change to payg from contract

I am trying to change from contract to pay as you go. How do i do this

Resolved! How do I see my bill?

I would like to know how my top-up money has been spent. Please tell me how I can do this. Thanks and Best wishes From Michael.

Resolved! Problem

Is o2 having any network issues ? I’m really struggling to make calls and if I do get through ppl can’t hear me or the call disconnects I’m using a new phone so it’s not the device thanks in advance

Resolved! how to block a 60441 number

keep getting text only comes up is 60441

Resolved! no data when top up

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I’m unable to text from my number, they’re going from my email account

Have recently moved over to PAYG and unfortunately all my iMessages are going from my email account and I’m unable to select the phone number in the phone settings

Resolved! Premium allowance

How do increase the 30 a day limit for premium payments

Resolved! Top up from out of UK

Hi,How do I top up my UK O2 sim from outside UKI tried from my phone calling 4444 - FailedI tried on the web - Failed

O2

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