Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
My payg sim has expired because I haven't used it in 6 months, can I get it back, and the money that was on it?
I need help with making calls and sending texts from France. I have a£10 big bundle with O2. I can use my apps though help please can’t find the answer on O2 app.
I am in Riyadh now, there are not O2 shops here. Since I don't use calls or data, I want to change from monthly to PAYG.How can I do it online?
I’ve topped my account up to renew my tarrif but i can’t renew without topping up again it always happens and I end up paying twice I won’t do this again!! Can you please take ten pounds from my o2account and not my bank and renew my tarrif
I’m currently on the £20 big bundle and need to have data for Tunisia for less than a week. Any advice
Hi o2 are porting my old number to my new sim today - should I have my old sim in phone or new sim?
Hi all, Just got my son his first pay as you go sim, went for the rolling plan £10......whenever he sends a txt message or makes a call he gets a message saying:02: your balance is £0.00. Text balance free to 20202 etc.....Thing is when I check his b...
Hi, I would need a rolling plan on Pay as You Go but don’t seem to find the option to apply.
My mother in law needs a new sim card for her new phone as she has an old 'large' sim card. The next one up from a micro sim is needed. She wants to keep her old number. She's 85 and imobile without assistance. Unfortunately the local o2 store has cl...
I’m currently on a rolling plan and just traveled to Spain and I’m not able to make any calls, send texts or use my data. I can’t receive calls either. For some reason, I can receive texts. I’m new to O2 so not sure if there’s something stopping me o...
