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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 45577 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 22582 Views
  • 19 replies
  • 2 kudos

Resolved! new sim card

How many SIM cards can I order? (pay and go)Is it to name, address?With first sim card, no happy Thanks

mark1999 by • Level 1: Joiner
  • 727 Views
  • 3 replies
  • 0 kudos

Resolved! Credit

Hello I just recharged £10 and it’s automatically turned into tariff, I need help to retrieve back as a calling credit. Thanks

Jay25 by • Level 1: Joiner
  • 298 Views
  • 2 replies
  • 0 kudos

Resolved! Caribbean

I’m on pay as you go and going to Caribbean on a cruise. What’s the best/ cheapest way be able to use phone for checking emails , texts and podcasts?

4247 by • Level 1: Joiner
  • 487 Views
  • 3 replies
  • 0 kudos

Resolved! Big bundle

Hi I want to restart my bigbundle today is that possible?

Resolved! Top up issue

I changed my tariff but for charged for my old tariff 

22T by • Level 1: Joiner
  • 267 Views
  • 2 replies
  • 0 kudos

Resolved! Online top up declined

My top up is always declined. Not a problem with my bank. I have spoken to them. I urgently need to top up, please help.

SaladBoi by • Level 1: Joiner
  • 277 Views
  • 1 replies
  • 0 kudos

Resolved! price

I have a sim card rarely used 07xxxxxxxxxxxx Is there any value if I were to sell this number? Thank you. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

mark1999 by • Level 1: Joiner
  • 418 Views
  • 2 replies
  • 0 kudos

Resolved! PAYG first payment rolling plan unsuccessful

I am trying to set up the rolling plan on my new PAYG SIM card. I have tried on the app using 3 different cards, on the web page (both on safari and google chrome) and via 4444 to no avail. I do not want to top up with a voucher in case I then still ...

Resolved! Change to rolling contract

Hi I would like to change to the £20 a month rolling plan, but I have £20 credit on my account and would like to use that instead of paying another £20

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