Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51415 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 25987 Views
  • 19 replies
  • 2 kudos

Any tips on getting through to the UK call centre?

Hi, I need to talk to someone at O2 customer services about getting a new device, and my current plan. I've tried twice to call (via 202 from my phone) but I keep getting through to the Indian call centre, both times the line quality was awful – all ...

sic by Level 1: Joiner
  • 5296 Views
  • 2 replies
  • 0 kudos

Top up

Hello, i have topped up £15 for a new tariff and need to make a phone call to the hospital and my phone will not let me call. Can you help me

Debs5 by Level 1: Joiner
  • 374 Views
  • 1 replies
  • 0 kudos

Resolved! Unknown credit on PAYG SIM

Is there anyway of speaking to someone in the UK? Over an hour on the phone with Manilla and the 7th or 8th person I have spoken to. I have had varying levels of crap, mostly completely made up, and every time I get transferred I have to start from t...

siiiilky by Level 1: Joiner
  • 1067 Views
  • 9 replies
  • 0 kudos

Top up

Hi, i have over 30 pounds allowance to renew y 15£ bundle this month.This time, the allowance money was not used and my bundle was not renewed, though I have enough balance for 2 months for the 15£ bundle.Please explain how can I use my remaining all...

Thomas15 by Level 1: Joiner
  • 495 Views
  • 3 replies
  • 0 kudos

New phone

I wish to purchase a TLC 403 4G phone to replace my current phone. I have an O2 pay as you go sim card which I wish to install in my new phone. I do not want a new sim card or additional credit at the moment and just want to purchase the phone. Your ...

Resolved! Add data

How do I add more data to my sim I’ve got money on my account but it wants me to use my bank card to top up

Topup

I just paid to top up but my balance hasnt change.

Esvincent by Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! Spending cap

I would like to add a spending cap of £3.00 to the three mobile numbers on my o2 account.

Alan07 by Level 1: Joiner
  • 391 Views
  • 1 replies
  • 0 kudos

Help me fast please

Good morningI need your helpMy name is Narcis Weber and I have a mobile phone number [edited]. Yesterday I loaded my phone with a £25 voucher and added credit to my SIM card.I added it to a casino site and won a sumand when I gave to withdraw money o...

Resolved! Going abroad

Hi I am going to france today however I’ve just realised that I will need to get data for this . I’m not sure if I should top up normally or top up with bolt on for this trip or any other way could I have some help please

Rinesa by Level 1: Joiner
  • 353 Views
  • 1 replies
  • 0 kudos