Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! O2 You have attempted an action that is invalid against your current plan type.

I am having troubles with buying the £10 rolling plan, every time I try to it says there is a problem with my credit card however I have a o2 balance of £14.90. When I do try to fix this issue I'm hit with "you have attempted an action that is invali...

Resolved! CANT WITHDRAW MONEY UNTIL PAY AS YOU GO IS VERIFIED ON A CASINO SITE

hi i need to verify this is my phone for verification on another site, they said if i tell you the serial number of the back of my sim card you will be able to verify that it is me christopher marks D,O.B. and the phone number is 07^%£$&&%%^&* the se...

Resolved! keep existing phone number

how do I keep my existing 02 number

Resolved! 2220 problem

More info (Highlight to read)Hello, calling 2220 does not work. After the male's automated speech ends the female's voice advices there is a technical fault. Do O2 plan to fix it or calling this number will be discontinued? I have noticed this for th...

Resolved! 4445 call disconnected

I called 4445 but was not connected to a support agent. I was disconnected when waiting. This happened twice. Does this happen often? Do you have the same experience when calling 4445? Does O2 charge 25p for calling 4445? If the customer is not conne...

Resolved! Top up

Hello dear I couldn't too up my sim card from website

Resolved! PAC

Hey please can any1 help!!!I want to keep my phone number from the previous network I was with....I have received my PAC code, but what do I do next to get my phone number moved over to my new o2 sim card?

Resolved! E sim

Hello is possible get e sims

PAYG Sim not provisioned

I ordered a new PAYG sim for my 2nd phone but when I installed the new sim got the message SIM 1 not provisioned. Don't know that sim phone number, and I'm unable to call o2 from this number. Help. Thanks

Resolved! SIM card migration

I talked to an agent a couple of weeks ago about migrating my O2 number from my pay monthly sim to my new pay and go sim so that I could keep the same number. They said this had been done but I have received messages from my phone saying that this nu...

O2

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