on 18-11-2018 16:53
I changed from £15 big bundle to £10 big bundle - I pay by auto top up and £15 is still being taken from my bank account instead of £10. Don't see option to change top up amount in My o2 - tried phoning but person I spoke to couldn't understand what my problem was. How do I change auto top up amount or cancel it altogether?
Solved! Go to Solution.
18-11-2018 16:55 - edited 18-11-2018 16:58
Login here and see if it helps https://accounts.o2.co.uk/signin?sendTo=https://autotopup.o2.co.uk/o2uk/
FAQ's here too https://autotopup.o2.co.uk/o2uk/FAQ.aspx
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)