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jonathan123
Level 1: Joiner
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why ain't I got minuet s text n data. I just topped up and can't even ring me child ?? I want my normal Bolton bak  I'm stuck in a town I don't know n can't ring anybody  I just topped up 10 pounds n ain't even got a text. I'm not happy

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MI5
Level 94: Supreme
  • 120514 Posts
  • 605 Topics
  • 18061 Solutions
Registered:

@jonathan123 

Your bundle will only renew on your anniversary date.

If you want to start it early you need to call O2 Guide: Coronavirus Community Help and Support 

or if it should have renewed, try rebooting your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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jonathan123
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

oi

Message 2 of 3
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MI5
Level 94: Supreme
  • 120514 Posts
  • 605 Topics
  • 18061 Solutions
Registered:

@jonathan123 

Your bundle will only renew on your anniversary date.

If you want to start it early you need to call O2 Guide: Coronavirus Community Help and Support 

or if it should have renewed, try rebooting your phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 3 of 3
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