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Daardon
Level 1: Joiner
  • 1 Posts
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Registered:

I recently received a text message from O2 saying that I had been noticed to have topped up in one of their shops.  I don't think I have ever done this (certainly not recently) but I can't find a way of using the MyO2 section of the website to see what information they have about my top-up history.  Does anyone know how I can do this?

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Bambino
Level 86: Prestigious
  • 24445 Posts
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@Daardon It sounds like it could be a scam

Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

I DO NOT WORK FOR O2



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Cataholic2020
Level 5: Ponderer
  • 36 Posts
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Registered:
Contact o2 sounds like a scam text
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MI5
Level 94: Supreme
  • 152072 Posts
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Registered:

@Daardon 

This is a genuine text from O2 that they have sent out to all PAYG customers en masse

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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