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acceptable card

Pamilly
Level 1: Joiner
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I am trying to top up my mobile phone via your website.  You say my visa debit card is unacceptable.  It is current and backed by a healthy bank balance.  How should I proceed?

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MI5
Level 94: Supreme
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@Pamilly 

See guide here Guide How to Top Up (PAYG) 

First top up may require a voucher.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Breanna
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Were you able to top up using any info in the guide @Pamilly?

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