about top up my account
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on 09-11-2024 21:21
Hi,
I made a £10 top-up on 28.10.2024. But I cannot use my line because my credit was reset before a month was up. I would like you to make an explanation about this and restore my deleted credit.
Thanks
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on 09-11-2024 21:29
You need to contact customer service
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 4445
or give them a call on 4445
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