cancel
Showing results for 
Search instead for 
Did you mean: 

Wrong Pay-as-you-go Tarrif

FrodoFromOz
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi

I've just got a pay as you go for the month as I'm only in the country for that long. I topped up £30 for the data, and it put me on the £10 tarrif. I went to change it and it said it will change next month which is when im not here. Before I go through the pain of customer service, has anyone experienced this or know how to rectify it? 

Thanks

Dave

Message 1 of 3
496 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143427 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@FrodoFromOz 

Call 4445 to change it now or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 3
489 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143427 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@FrodoFromOz 

Call 4445 to change it now or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
490 Views

FrodoFromOz
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks MI5, I'll give that a shot.

Message 3 of 3
484 Views