Solved: Re: Wrong Pay-as-you-go Tarrif

FrodoFromOz · ‎14-05-2022

Hi

I've just got a pay as you go for the month as I'm only in the country for that long. I topped up £30 for the data, and it put me on the £10 tarrif. I went to change it and it said it will change next month which is when im not here. Before I go through the pain of customer service, has anyone experienced this or know how to rectify it?

Thanks

Dave

MI5 · ‎14-05-2022

@FrodoFromOz

Call 4445 to change it now or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎14-05-2022

@FrodoFromOz

Call 4445 to change it now or If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

FrodoFromOz · ‎14-05-2022

Thanks MI5, I'll give that a shot.

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