Solved: Won't let me Top Up Travel Sim

Tomi1 · ‎20-06-2023

I am from Australia and picked up a travel sim in London to use around Europe. Calls to 4444 won't work and when I try to top up online it won't work either. I don't have an address in the UK either.

MI5 · ‎20-06-2023

@Tomi1

You need to use an online topup service Guide How to Top Up (PAYG) or use the website the sim was purchased from.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎20-06-2023

@Tomi1

You need to use an online topup service Guide How to Top Up (PAYG) or use the website the sim was purchased from.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Won't let me Top Up Travel Sim

iPhone on pay and go - use in USA

Has the real PAYG disappeared from O2?

£5 free credit

Roam in Europe

Lost Phone