Solved: Will Sim Expire if Balance is zero, but chargeable...

dan5678 · ‎03-01-2023

I have a sim on a Big bundle 5 GBP plan. I use only to receive SMS for various banking apps. I am aware to keep the sim from expiring i need to perform a chargeable activity at least once every 6 months (some debate as to whether an SMS is sufficient or requires a call) - anyway - my balance is now zero after my latest call i made to keep the sim alive and am wondering if the sim will expire as there is no balance ? Or can i simply top up in say 5.5 months time then make another call ?

MI5 · ‎03-01-2023

@dan5678

You need to make a call every 6 months so just top up as you suggest and make the call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎03-01-2023

@dan5678

You need to make a call every 6 months so just top up as you suggest and make the call.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

dan5678 · ‎15-01-2023

Thanks very much

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