Why hasn't my rolling plan been renewed?

The_JL98 · ‎26-08-2023

Hi dear sir/madam

I am writing because for some reason my rolling plan hasn't renewed and I don't understand why as I haven't received any email or text message?

Many thanks

Take care

From Jamie

MI5 · ‎26-08-2023

@The_JL98

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445 or 0344 8090222 (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

The_JL98 · ‎26-08-2023

Hi @MI5 ok that's great thank you very much for your help much appreciated.

Many thanks

Take care

From Jamie

MI5 · ‎26-08-2023

You're welcome mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Why hasn't my rolling plan been renewed?

callers asking me to reset my password

Age verification

top up as amout that short to my account balance

eSIM

Fraud someone is using my 02 account