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Why has my simcard suddenly become blocked?

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Rob12939524
Level 1: Joiner
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on ‎14-03-2019 17:19

on ‎14-03-2019 17:19

Why has my simcard suddenly become blocked and how do i unblock it? I sent out loads of texts with my new number to over 500 contacts and now im blocked., ,...How do i unblock it? thanks

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MI5
Level 94: Supreme
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on ‎14-03-2019 17:35

on ‎14-03-2019 17:35

@Rob12939524 call customer service as it may have been blocked due to fair use policy 

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

on ‎14-03-2019 17:35

on ‎14-03-2019 17:35

@Rob12939524 call customer service as it may have been blocked due to fair use policy 

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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on ‎15-03-2019 11:38

on ‎15-03-2019 11:38

Good morning @Rob12939524 , and welcome to the forum Wave

 

It'd be great if you could let us know what you find out from Customer Service, it might help someone else in a similar situation. If you have any other questions as well, we'd happily try and help further!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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