Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay As You Go

Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎29-03-2020

Why has all my data been used when I have been on WiFi all week

OK so I'm really un happy right now
I get 6gb a month of data because I'm linked to the work WiFi all the time but as iv tried tose my phone on the go today without the WiFi connection it won't allow me and then I find out all of my data has been used I want to know why when iv been connected to the work WiFi all week and when I'm at home im using the home wifi
Highlighted
Posts: 101,989
Topics: 550
Solutions: 12,995
Registered: ‎04-04-2012

Re: Why has all my data been used when I have been on WiFi all week

@Greeno1601 

Look at the data counter on your phone and it will tell you where you've used the data.

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)