Solved: Why can I not top up my new free sim card

mags68 · ‎28-09-2023

I have been trying to top up my new free sim card today. I have tried two different cards and it is still not accepting any of them.

MI5 · ‎28-09-2023

@mags68

You may need a voucher for the first top up.

Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-09-2023

@mags68

You may need a voucher for the first top up.

Guide How to Top Up (PAYG)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

mags68 · ‎29-09-2023

Ha, just found out I was going the wrong way about it. Sorted now, thank you.

O2

Why can I not top up my new free sim card

Topping up with international card

How to make the new tariff I've paid for effective...

£30 Big Bundle

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