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Why I am not getting X3 data?

Communityname
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I ordered a pay as you go SIM from O2 website for £10 data big bundle. The SIM was delivered and its package also advertise X3 data. I charged and activated SIM. £10 was automatically deduced to start 30day tariff.
Why i got only 6Gb instead of 18Gb? I tried send text '3XDATA' to 2424 but not successful. I am first user: I made first entry to UK a few days ago. This is really frustrated...
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MI5
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@Communityname 

Your extra data is used first before the standard 6gb.

As it's only temporary you may see it as a bolt on Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Communityname
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After writing this here, the rest of 12Gb is charged.. nearly 33 hours after activation
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MI5
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Not unusual....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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@Communityname. I love your Community name..rofl

Veritas Numquam Perit

Girl in a jacket
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