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Level 1: Joiner
Posts: 1
Registered: ‎29-03-2020

Whether to stick with my upgrade

I recently upgraded. Was told my total monthly bill would be £41, after recycling my old one for £205. Its not. My network bill is £41 and its £27 for the phone. Before I recycle my old phone I want to make sure I can do this
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Posts: 101,989
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Registered: ‎04-04-2012

Re: Whether to stick with my upgrade

@Kathybakes 

Refreas is always 2 bills Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 12,871
Topics: 120
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Registered: ‎11-04-2012

Re: Whether to stick with my upgrade

[ Edited ]

Your first bill may be higher for Airtime as they close old and start new... Could that be, @Kathybakes

 

This might help explain:

http://www.o2.co.uk/help/account-and-billing/first-bill

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