cancel
Showing results for 
Search instead for 
Did you mean: 

What is best Pay As You Go tariff for little used emergency phone

PennineLad
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi

 

I set up a phone for my mother as emergency phone £10 on Pay as You Go but after three months money has gone as not used.

 

1) what is best tariff for this

2) why should this money be lost

 

Thanks.

David

Message 1 of 5
662 Views
4 REPLIES 4

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

What tariff are you on ?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 5
651 Views

MI5
Level 94: Supreme
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@PennineLad 

Your only option with O2 now is a bundle tariff https://www.o2.co.uk/help/pay-as-you-go/big-bundles 

If you want a classic PAY tariff on the O2 network, you need to look at Tescoo or giffgaff sim cards.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 5
623 Views

PennineLad
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks for the replies. Seemed to have set to £5 bundle although thought had set for Classic which my own phone is on and gets little use but do not lose monies as long as use it once every few months.

 

Although added £10 this afternoon and states only have £5. 

 

David

 

Message 4 of 5
613 Views

MI5
Level 94: Supreme
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
£5 Big Bundle

Unlimited minutes and texts. No data included.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
604 Views